Frequently Asked Questions

Evalpals is a platform that connects attorneys with California-licensed clinical social workers (LCSWs) for court-quality psychological evaluations. We streamline the evaluation process for immigration, personal injury, and family law cases.

All evaluations are conducted by California-licensed clinical social workers (LCSWs) who have been vetted for clinical excellence and court experience. Each LCSW in our network has demonstrated expertise in legal evaluations.

Currently, Evalpals serves attorneys in California. All our LCSWs hold active California licenses. We plan to expand to additional states in the future.

Evalpals is launching in January 2026. Join our early access program to get priority access and exclusive benefits when we go live.

We offer psychological evaluations for immigration cases (hardship waivers, asylum, U-Visa, VAWA), personal injury cases (PTSD, emotional distress), and family law cases (custody, parental fitness).

Yes. Our evaluations are designed to meet court admissibility standards. They follow DSM-5-TR diagnostic criteria, include proper credentialing documentation, and are formatted for legal proceedings.

Yes, we offer secure telehealth evaluations for clients who cannot attend in-person sessions. All telehealth sessions are conducted via HIPAA-compliant video platforms.

We can arrange evaluations with bilingual LCSWs or provide professional interpreter services for clients who don't speak English. The written report is provided in English for court purposes.

Yes. Our LCSWs are experienced in providing deposition and trial testimony. Expert testimony services are available at an additional fee.

We offer a revision process for factual corrections or additional clarifications. Our goal is to ensure every evaluation meets your case requirements.

All evaluation types are priced at $1,000 per evaluation. This includes the clinical interview, DSM-5-TR diagnostic evaluation, and court-ready written report.

Payment is due when you submit your evaluation request. We accept major credit cards and can provide invoicing for law firms with established accounts.

We accept all major credit cards (Visa, Mastercard, American Express) and ACH bank transfers. For firms with ongoing needs, we offer invoicing with net-30 terms.

Yes, we offer customized pricing for law firms with ongoing evaluation needs. Contact us to discuss volume arrangements and dedicated account management.

The base evaluation fee includes the written report. Expert testimony for depositions or trial is available at an additional hourly rate. Contact us for a quote.

Cancellations made more than 48 hours before the scheduled evaluation session are eligible for a full refund. Cancellations within 48 hours may be subject to a rescheduling fee.

Yes. Evalpals maintains full HIPAA compliance for all protected health information. Our platform and processes are designed to meet the requirements of the HIPAA Privacy and Security Rules.

All data is encrypted both in transit (TLS 1.2+) and at rest (AES-256). We maintain strict access controls, audit logging, and follow security best practices.

Yes, Business Associate Agreements (BAAs) are available upon request for covered entities. Contact us to discuss your compliance requirements.

From submitting your request to receiving the completed evaluation, the typical timeline is 7 days. This includes matching with an LCSW, scheduling, conducting the evaluation, and delivering the report.

Rush services may be available for urgent cases depending on LCSW availability. Contact us to discuss expedited timelines and any associated fees.

Join our early access program to get priority access when we launch in January 2026. Once live, you'll be able to submit evaluation requests directly through our platform.

Once you're matched with an LCSW, our platform facilitates scheduling directly with your client. You'll have visibility into the scheduled time and can communicate any specific requirements.