Terms of Service
Last Updated: December 14, 2025
These Terms of Service (“Terms”) govern your access to and use of Evalpals's website and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Evalpals website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.
2. Description of Services
Evalpals provides a platform connecting attorneys with licensed clinical social workers (LCSWs) for psychological evaluation services. Our services include facilitating evaluation requests, matching attorneys with qualified evaluators, and providing a platform for secure document delivery.
3. User Eligibility
Our services are intended for licensed attorneys and legal professionals. By using our services, you represent that you are a licensed attorney or authorized to act on behalf of a law firm, and that you have the authority to enter into these Terms.
4. Account Registration
When our platform launches, you may need to create an account to access our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Payment Terms
Fees for evaluation services are as stated on our website at the time of your request. Payment is due at the time of service request unless otherwise agreed in writing.
- All fees are in US dollars
- Payment is required to initiate an evaluation
- Refund policies are as stated in our cancellation policy
- Volume or firm pricing may be available upon request
6. Evaluation Services
Regarding the psychological evaluation services provided through our platform:
- Evaluations are conducted by independent, licensed LCSWs
- Evalpals facilitates the connection but does not provide clinical services directly
- LCSWs maintain professional independence in their clinical judgments
- Evaluation reports are the professional work product of the evaluating LCSW
7. Confidentiality and HIPAA
We maintain appropriate safeguards for protected health information in accordance with HIPAA requirements. Business Associate Agreements are available for covered entities. Separate agreements govern the handling of protected health information in connection with evaluation services.
8. Intellectual Property
The Evalpals website, platform, and related materials are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
9. Prohibited Uses
You agree not to:
- Use our services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Transmit malicious code or harmful content
- Misrepresent your identity or credentials
- Use our services to harass or harm others
10. Disclaimers
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE ARE NOT RESPONSIBLE FOR THE PROFESSIONAL JUDGMENTS OR OPINIONS EXPRESSED BY LCSWs IN THEIR EVALUATION REPORTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVALPALS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE CAUSE OF ACTION. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Evalpals and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
13. Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California. You waive any right to participate in a class action lawsuit.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
15. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
16. Termination
We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Contact Information
If you have questions about these Terms of Service, please contact us at:
Evalpals2261 Market Street, Suite 22662
San Francisco, CA 94114
Email: contact@evalpals.com